Refund Policy

MYNTGIFT Refund Policy

Effective Date: March 15th, 2025

Eligibility for Refunds

Refunds are granted only in the following cases:

Defective Products: Items that arrive damaged or with functional defects.

Production Errors:

Mistakes made during customization or order processing due to our fault.

Non-Refundable Situations

Refunds will not be issued for:

  1. User-submitted errors, such as incorrect details or typos.
  2. Issues arising from blockchain immutability.

Refund Process

Submit a written request to refunds@MYNTGIFT.com within 7 days of receiving the product.

  1. Include proof of defect (e.g., photos, videos).
  2. Approved refunds will be processed within 14 business days.

Dispute Resolution

All disputes related to refunds are subject to binding arbitration in Delaware, Illinois, or California, depending on the user’s jurisdiction.

DMCA Policy

Filing a Notice

To file a copyright infringement claim, submit the following to dmca@MYNTGIFT.com:

  1. Your contact details (name, email, phone).
  2. A description of the copyrighted work.
  3. The location of the infringing material (URL).
  4. A good faith statement that the use is unauthorized.
  5. A declaration under penalty of perjury that your claim is accurate.
  6. Your electronic or physical signature.

Counter-Notice

If you believe content was removed in error, you may file a counter-notice. Contact us for details.

This update ensures all references to Dwellaverse are replaced with MYNTGIFT while maintaining the integrity of the original legal policies. Let me know if you need any refinements!