Privacy Policy
Myntgift Legal Policies
Effective Date: March 15th, 2025
Myntgift Privacy Policy
Myntgift (“we,” “our,” “us”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website, products, and services. We adhere to applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other U.S. and international laws.
By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use immediately.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, mailing address, phone number, payment details, and billing information.
- Transaction Information: Uploaded deal details, property images, addresses, company logos, and metadata associated with commercial real estate transactions.
- Technical Information: IP address, browser type, operating system, device type, referring URLs, and site usage details collected via cookies or tracking technologies.
- Blockchain Information: Non-identifiable data related to transactions for blockchain-verified deal mementos. Note that blockchain data is immutable and may remain publicly visible indefinitely.
- User-Generated Content: Content submitted by users for creating Verified Digital Assets (VDAs), including commercial property details, transaction records, and branding assets.
How We Use Your Information
We use your information to:
Provide Services: Create and deliver customized digital and physical products, including blockchain-based assets.
Communicate: Respond to inquiries, provide order updates, and deliver customer support.
Engage Users: Maintain QR code functionality and enable continued engagement, such as dynamic property portfolio tracking.
Improve Services: Analyze technical data to optimize our offerings and enhance user experience.
Market Products: With explicit consent, send promotional materials and updates about new features or services.
Comply with Legal Obligations: Meet regulatory requirements, resolve disputes, and enforce our agreements.
Sharing Your Information
We share your data only in the following scenarios:
With Service Providers: Third-party vendors assisting with payment processing, order fulfillment, and secure cloud storage (e.g., Stripe, AWS).
For Legal Compliance: To comply with subpoenas, court orders, or legal processes, or as required by law.
Blockchain Transactions: Certain data (e.g., wallet addresses) is public by design and cannot be altered or removed.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
Security of Your Information
We use advanced security protocols, including:
- End-to-end encryption for payment processing.
- Firewalls and multi-factor authentication for sensitive data access.
- Routine vulnerability scans and penetration testing.
However, no system is completely secure. By using our services, you acknowledge and accept this inherent risk.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access and Correction: Request access to or correction of your data.
- Deletion: Request deletion of your data (except blockchain records).
- Marketing Opt-Out: Unsubscribe from promotional communications at any time.
- Portability and Restriction: Request that your data be transferred to another provider or restrict its use.
- Object to Processing: Object to processing for direct marketing or legitimate interest purposes.
Cookies and Tracking Technologies
We use cookies to:
Enable essential functionality (e.g., shopping cart and account access).
Analyze performance metrics and user interactions.
Deliver personalized marketing and recommendations.
Users can control cookie preferences via browser settings. For EU residents, we provide a cookie consent tool in compliance with GDPR.
Children's Privacy
Our services are intended for users aged 18 and older. If you believe a minor has submitted personal data, notify us at privacy@Myntgift.com, and we will delete the information promptly.
Updates to This Policy
We may update this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the revised policy.
Myntgift Refund Policy
Eligibility for Refunds
Refunds are granted only in the following cases:
- Defective Products: Products that arrive damaged or with functional defects.
- Production Errors: Errors made during the customization or creation process due to our fault.
Non-Refundable Situations:
Refunds will not be issued for:
- User-submitted errors, such as incorrect details or typos.
- Issues arising from blockchain immutability.
Refund Process:
- Submit a written request to refunds@Myntgift.com within 7 days of receiving the product.
- Include proof of defect (e.g., photos, videos).
- Approved refunds will be processed within 14 business days.
Dispute Resolution:
All disputes related to refunds are subject to binding arbitration in Delaware, Illinois, or California, depending on the user’s jurisdiction.
DMCA Policy
Filing a Notice
To file a claim of copyright infringement, submit the following to dmca@myntgift.com:
Your contact details (name, email, phone).
A description of the copyrighted work.
The location of the infringing material (URL).
A good faith statement that the use is unauthorized.
A declaration under penalty of perjury that your claim is accurate.
Your electronic or physical signature.
Counter-Notice
If you believe content was removed in error, you may file a counter-notice. Contact us for details.